GENERAL FAQ
To change your password, click on the link 'Forgot your password?' at https://www.nameking.com/. and follow the appropriate steps. The
NameKing domain administrative tool may be used to make numerous account changes including: account contact information and password, registrant details, domain lock, DNS, transfers, and account payments.
US payments
Pay by Visa and Mastercard Step 1: Log in to your Nameking account. Step 2: Click "Billing" link in gray box, then click "Charge up Account" button. Step 3: Fill out all required (*) fields and click the "Next" button Step 4: Your card will be charged and a confirmation email will be sent to the Nameking account holder email address. You should see the credit to your account in the Billing Summary as well. If you should experience any problems with this process, please email info@nameking.com for assistance. Pay by check ============ You may also pay by check from a US or Canadian bank, if you prefer. Please be sure to put the name(s) of the domain(s) typed twice on a separate sheet of paper and written again in the note area for the check. The check must be drawn on a bank in the US or Canada and should be made out to NameKing.com and sent to: Attn: Payments Please also
send an email to info@nameking.com, stating that you will be sending money, and include the amount and check number, as well as your account login email. Foreign payments Checks: We cannot accept foreign checks, even if they are made in US dollar amounts. Please use the charge card instructions or the Traveler's Check option. . Traveler's
Checks As an alternative for foreign based users, you may send US Dollar Traveler checks. Make the checks payable to NameKing.com and keep a record of the numbers of the checks in case they are lost in transit. These checks could be either America Express or Barclays. Please also
send an email to info@nameking.com, stating that you will be sending money, and include the amount and check number, as well as your account login email.
Here are the steps: You may choose to use the the Registrant Contact Details for the Administrative, Billing & Technical Contact Details by selecting the Use same contact for Administrative, Billing & Technical details check box. You may choose to apply the modified details to all the domain names using this Contact by selecting the Update all Domain Names currently using this contact (wherever applicable) check box.
A domain can be locked for two reasons. This could either be a Registrar Lock or a Domain Protect Lock. The WHOIS lookup cannot see the difference. A Registrar Lock may be put in place by NameKing when a domain is the subject of a legal dispute. The Domain Protect Lock is controlled by you with your NameKing tools. You can log in and change them yourself. To Enable/Disable Theft Protection for a domain name:
Unfortunately, Nameking does not offer web hosting services. Therefore, you need to choose such a host and they will tell you what DNS servers to list in your NameKing account. ICANN REGISTRANT REQUIREMENTS FAQ
http://www.icann.org/registrars/redemption-proposal-14feb02.htm "Any party requesting redemption would be required to prove its identity as the original registrant of the name." http://www.icann.org/bucharest/redemption-topic.htm "Registrars may only RESTORE Registered Names in order to correct unintentional deletions caused by registrant, registrar, or registry mistake (or as required by operation of the UDRP or other applicable dispute resolution policy in order to implement a court, arbitral tribunal or Administrative Panel decision). Registrars should not restore names in order to assume the rights to use or sell them." "A statement that the registrar has not restored the Registered Name in order to assume the rights to use or sell the Registered Name for itself or for any third party (unless the name was restored as required to give effect to an order or decision from a court, arbitral tribunal or Administrative Panel in such cases a copy of the order should be included with the report)..."
http://www.icann.org/registrars/ra-agreement-17may01.htm#3 Section 3.7.7.1 The Registered Name Holder shall provide to Registrar accurate and reliable contact details and promptly correct and update them during the term of the Registered Name registration, including: the full name, postal address, e-mail address, voice telephone number, and fax number if available of the Registered Name Holder; name of authorized person for contact purposes in the case of an Registered Name Holder that is an organization, association, or corporation; and the data elements listed in Subsections 3.3.1.2, 3.3.1.7 and 3.3.1.8. Section 3.7.7.2 A Registered Name Holder's willful provision of inaccurate or unreliable information, its willful failure promptly to update information provided to Registrar, or its failure to respond for over fifteen calendar days to inquiries by Registrar concerning the accuracy of contact details associated with the Registered Name Holder's registration shall constitute a material breach of the Registered Name Holder-registrar contract and be a basis for cancellation of the Registered Name registration. Section 3.7.7.3 Any Registered Name Holder that intends to license use of a domain name to a third party is nonetheless the Registered Name Holder of record and is responsible for providing its own full contact information and for providing and updating accurate technical and administrative contact information adequate to facilitate timely resolution of any problems that arise in connection with the Registered Name. A Registered Name Holder licensing use of a Registered Name according to this provision shall accept liability for harm caused by wrongful use of the Registered Name, unless it promptly discloses the identity of the licensee to a party providing the Registered Name Holder reasonable evidence of actionable harm. TRANSFERS FAQ
In order to transfer your domain names away from Nameking.com to your preferred registrar account:
Your transfer will not work if you skip any step above, or if the domain has expired and gone into expiry hold. Transfers take 5 days to complete. They do NOT happen immediately.
The Registrar of Record may deny a transfer request only in the following specific instances:
Instances when the requested change of Registrar may not be denied include, but are not limited to: EXPIRED DOMAINS FAQ
Generally, these arethe steps that a domain goes through after expiration. For moreinformatio, see the Redemption Grace Period entry at Please note ccTLDs,such as .co.uk domains will have different expiration process. Pleasecontact info@nameking.com for more information on those ccTLDs.
You may attempt to transfer it out before that date or renew it. A transfer will take 5 days to complete. You can also renew your domain for the specified amount required, depending on the type of TLD you've purchased. If you do
not renew the domain, an expiry hold will automatically be placed on the domain after the expiration. This will stop all web traffic and the
expiry hold will last about 30 days. You may renew the domain within this
period, for the designated amount required. If, however, you wait beyond the
expiry hold, the domain will be cancelled and be in a redemption period for
about 30 additional days. For you to retrieve a domain from a redemption
period requires a fee to cover our costs and our payment to Verisign, totaling
$300. After the redemption period, the domain will go into a cancellation period
of about 5 days and finally, after that cancellation period, the domain will be
available to the world for anyone in any country to re-register it. Please be
warned that there are many companies waiting to register attractive domains as
soon as they become available and it is likely that you may not succeed to
reregister a domain if you leave it past redemption period. *For ccTLD domains, such as .co.uk, please contact info@nameking.com for process.
The domain in question has probably expired. As of the expiration date your domain goes into a redemption period for 30 days. Once the 30 days has ended your domain will be cancelled and should become available for anyone to register, 5 days after that.
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